ARKANSAS OUTDOOR POWER EQUIPMENT
601 south 1st Street
Jacksonville, AR 72076
United States
ph: 501-982-2930
arkansas
Order status checks are done via EMAIL.
PRIOR TO SENDING US AN EMAIL, YOU SHOULD CHECK YOUR EMAIL INBOX FIRST.
Look to see if you have an alert from the Postal Service or UPS regarding your ORDER and probable delivery. If you did not provide us with an email address, we can not alert you of your order status automatically. We send tracking numbers out once an order is ready to ship.
Also, if you received an "In Process" update, that serves as your alert that we have your order and it is in process.
Once your order is complete and shipped you will receive another email alert from us with a tracking number.
If you don't have a Shopify order number you need to find this first. If you do not have an order number then your order did not go through.
Please be Patient....
We sell a lot of parts! We can't possibly stock them all, but we try. We are also subject to being out of stock on a part. Please be understanding. IF you need a part immediately or within a day or two, may we suggest you contact us regarding our RUSH SERVICE.
OTHERWISE, once you have placed your order, we request that you wait 4 to 7 days before making an inquiry about your order status. You may by then have received your order. Most orders ship inside 24 business hours of receipt of your order. Once your item is shipped, depending on your location, it may take 2 to 6 days for the order to arrive your location. We use US Postal Service, 1st class mail, Priority Mail, and United Parcel Service UPS. If you did not request an upgrade to UPS, your order will go out 1st class mail or Priority mail depending on the weight of the order. In some circumstances we may voluntarily send your order via UPS. If your oder goes out by US Priority Mail or UPS, you will receive an alert with a tracking number.
Delivery destinations outside the 48 Continental United States will take longer.
All of our International deliveries are shipped via US Global Priority Mail.
As of August 2012, we are now shipping some orders into Canada via UPS.
SPECIAL NOTES........
REGARDING DELIVERY TIME: Our published delivery times are dependent on our inventory levels. If we are out of stock on any item, then your delivery time will be extended due to being out of stock. In some cases, if we are out of stock and our suppliers are also out of stock, you will then have to wait even longer. This is what we call a Factory Back Order, waiting on the manufacturer to re-supply their own warehouses and those also of regional dealers. Please be patient, this is a situation that is out of our control. We can refund your order if you so desire when this happens, but you must make this decision prior to 45 days of your order submission. After 45 days of order submission, we can only wait patiently on the manufacturer of the item you have on order.
YOU MUST PROVIDE ALL INFO PERTAINING TO YOUR ORDER OTHERWISE WE CAN NOT RESPOND TO YOUR ORDER STATUS REQUEST.
Simply asking for an order status in your email will not be responded to!
Send via email to
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Copyright 2000 - 2021
AAAA Generator and Pressure Washer, Inc.
DBA / AAAA Generator (aaaa-generator.com)
DBA / Arkansas Outdoor Power Equipment (arkansas-ope.com)
All rights reserved.
ARKANSAS OUTDOOR POWER EQUIPMENT
601 south 1st Street
Jacksonville, AR 72076
United States
ph: 501-982-2930
arkansas